PRIVACY POLICY
At DriveFTK, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, donate, volunteer, or participate in our events.
In general, what should you cover in your Privacy Policy?
1. General Shipping Information
1.1 DriveFTK primarily focuses on charitable donations and event-based giveaways, and as such, we do not ship purchased products unless otherwise stated.
1.2 If DriveFTK offers limited-edition merchandise or event-related items, shipping details will be provided at the time of purchase.
2. Processing & Delivery Times
2.1 Orders (if applicable) are processed within [Insert Processing Time, e.g., 3-5 business days] from the date of order confirmation.
2.2 Shipping times vary based on location and delivery service, typically ranging from [Insert Estimated Shipping Time, e.g., 5-10 business days].
2.3 DriveFTK is not responsible for delays caused by carriers, weather conditions, or other unforeseen circumstances.
3. Shipping Rates & Methods
3.1 If applicable, shipping costs will be calculated at checkout. DriveFTK may offer standard, expedited, or international shipping based on availability.
3.2 Free shipping may be available for special promotions or donation-based campaigns.
3.3 Tracking information (if applicable) will be provided once the order has shipped.
4. International Shipping
4.1 DriveFTK currently [does/does not] offer international shipping. If available, additional customs fees, duties, or taxes may apply and are the responsibility of the recipient.
5. Lost, Stolen, or Damaged Shipments
5.1 DriveFTK is not responsible for lost or stolen packages once they are marked as delivered by the shipping carrier.
5.2 If your order arrives damaged, please contact us within [Insert Timeframe, e.g., 7 days] at [Insert Contact Email] with photos of the damaged item and packaging.
5.3 If your package is lost in transit, please contact the carrier directly. We will assist where possible but cannot guarantee replacements for lost shipments.
6. Returns & Exchanges
6.1 Due to the charitable nature of DriveFTK, all sales and donations are final and non-refundable unless there is an error on our part.
6.2 If you received the wrong item, please contact us at [Insert Contact Email] within [Insert Timeframe, e.g., 7 days] to resolve the issue.